Subscriptions
General Inquiry
What is Coravin’s Subscription program & how does it work?
A great way to ensure that you never run out of Coravin Capsules, and SAVE 10% on every order! Please note that subscriptions cannot be combined with any additional promotional offers.
Coravin’s Subscription service is a convenient program that allows you to receive orders of Coravin Capsules on a customized shipping schedule. To begin receiving automatic deliveries of Coravin Capsules, simply select the pack size and quantity of capsules, and frequency that you would like to receive them. The Subscription program will commence upon placement of your first order. After placing an order for Subscription, you do not need to order the item again. You will be billed for your first shipment after the payment has been processed. Subsequent shipments will be billed and automatically sent on the shipping schedule that you have customized. Delivery and billing will be repeated until you decide to cancel your subscription.
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Will I be notified about a Subscription order before it is sent to me?
Coravin will notify you via email 2 days prior to your fulfillment order being placed. Please add csr@coravin.com to your address book or safe list to ensure your order notifications are delivered.
Subscription Management
How do I manage my Subscription plan?
You can cancel your Subscription plan online by visiting the My Account section of the site. To make changes such as skipping a delivery, adjusting the quantity or changing the frequency of delivery, please call Customer Service at csr@coravin.com.
Can I modify my shipping schedule?
Yes, you can change your shipping frequency, or accelerate or delay a shipment on most Auto-Delivery orders up to 2 days prior to the order being placed. Contact Coravin Customer Service at csr@coravin.com.
Can I cancel my Subscription plan?
Yes! You can cancel your plan any time online or by contacting Customer Service at csr@coravin.com. You will neither receive nor be billed for any future shipments unless your shipment is too far along in the shipping process or has already shipped. Shipments can be canceled up to 2 day prior to the scheduled shipping period.
Billing & Payments
How am I billed for Subscription orders?
Payment for all Auto-Delivery orders will be billed to your original credit card. The total cost charged to your method of payment for each order will be the price of the item(s) on the day the order is processed plus sales tax and delivery fees. The delivery fee will be determine by the shipping method selected on your first order.
How do I manage or change my credit card?
You can delete your saved credit card information in the My Account section of the Coravin website. You can save a new credit card number during the checkout process.